Collision Body Shop
Stress-Free Car Shopping
Here at Serra Chevrolet Nashville, it is our mission to be the automotive home of drivers in the Madison, TN area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Speaking of new Chevrolet models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Madison.
Not All Parts Are Created Equal
GM Original Equipment is important to the repair process. GM OE parts offer proper fit, which eliminates unsightly gaps, rubbing or other issues caused by improper fit. Since GM Genuine Parts and ACDelco OE parts are those originally designed for your vehicle, you can be sure that they maintain the same structural integrity, quality and safety system integration as those that were factory-installed. When it comes to your collision repair, ask us about the benefits of GM Original Equipment for your vehicle.
The Advantage of GM Genuine Parts vs. Non-OE Parts
| GM GENUINE PARTS | NON-OE PARTS |
|---|---|
| Designed to meet GM's safety requirements | May not have crumple zones or meet manufacturer's stringent safety requirements |
| Precise fit | May leave unsightly gaps between body panels |
| Quicker installation | May require workarounds and more time to get parts to fit |
| Primed and ready for paint | May not be primed, which might affect paint adhesion and overall finish quality |
| Verified build quality | No guarantee of material or design quality |
| Proven structural integrity | Unknown integrity |
Requesting the Right Parts is Your Right
Discuss GM OE Parts With Your Insurer
GM Original Equipment is the closest to factory-installed parts for your GM vehicle. To help promote the proper, safe repair of GM vehicles, it's important to request OE parts when taking your vehicle in for collision repair.
Check Your Policy To Be Sure You're Covered
Check your policy to make sure you are covered for OE parts in all instances. Oftentimes, you may be covered for "parts of the same kind and quality." Some policies may specify OE parts must be used and other policies may only cover non-OE parts.
FAQs for Serra Chevrolet Nashville Body Shop: I've Been In a Car Accident. What Do I Do?
Q: What should I do immediately after a car accident?
A: First and foremost, ensure your safety and the safety of others involved.
- Check for injuries: Seek medical attention if needed.
- Contact the authorities: Call the police to report the accident and obtain a police report.
- Exchange information: Gather information from other drivers involved, including their names, contact details, insurance information, and vehicle details.
- Document the scene: Take photos or videos of the accident scene, vehicle damage, and any visible injuries.
- Contact your insurance company: Report the accident to your insurance company as soon as possible.
Q: Should I bring my car to Serra Chevrolet Nashville Body Shop?
A: Absolutely! Serra Chevrolet Nashville Body Shop is a certified collision repair facility with expertise in repairing all makes and models, including Chevrolet vehicles. We use genuine OEM parts and follow manufacturer-approved repair procedures to ensure your vehicle is restored to its pre-accident condition.
Q: Does Serra Chevrolet Nashville Body Shop work with my insurance company?
A: Yes, we work with all major insurance companies and can help you navigate the claims process. We'll handle the necessary paperwork and communicate with your insurance adjuster to ensure a smooth and hassle-free experience.
Q: What types of repairs does Serra Chevrolet Nashville Body Shop handle?
A: We handle a wide range of collision repairs, including:
- Major collision repair: Frame straightening, body panel replacement, and structural repairs.
- Minor collision repair: Dent removal, bumper repair, and paint touch-ups.
- Glass replacement: Windshield, side window, and rear window replacement.
- Paintless dent repair: Removing minor dents and dings without affecting the original paint.
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Q: How long will my repairs take?
A: The repair time depends on the extent of the damage. Our team will provide you with an estimated time frame after assessing your vehicle. We strive to complete repairs as quickly as possible while maintaining the highest quality standards.
Q: Do you offer a warranty on your repairs?
A: Yes, we offer a lifetime warranty on all our collision repairs, giving you peace of mind knowing your vehicle is in good hands.
Q: How do I schedule an appointment with Serra Chevrolet Nashville Body Shop?
A: You can schedule an appointment by calling us directly, visiting our website, or stopping by our body shop in Nashville.
